Who we are
Suggested text: Our website address is: https://www.juan-365.online.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
1.2 “Personal Data” refers to any information, whether accurate or not, that can identify an individual, either on its own or combined with other accessible data.
1.3 By using our Services, creating an account, visiting our Platform, or accessing our Services, you accept the practices described in this Policy and agree to the collection, use, disclosure, and processing of your personal data as outlined herein. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR PLATFORM. We may update this Policy and will notify you of changes by posting them on the Platform. Your continued use of our Services signifies your acceptance of any revisions.
1.4 This Policy works in conjunction with any other notices or consent clauses related to your personal data and does not override them unless explicitly stated.
1.5 This Policy applies to all users of the Services, whether they are buyers or sellers.
1.6 You agree that Juan365 is not responsible for any loss or inconvenience resulting from your failure to read or review this Policy and its updates.
2. WHEN DOES JUAN365 GATHER PERSONAL DATA?
We may collect personal data about you in the following situations:
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When you register for, access, or use our Services or Platform, or create an account.
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When you enter into an agreement or provide documentation related to your dealings with us.
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When you interact with us through various channels like phone calls (which may be recorded), emails, social media, or in-person meetings.
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When you use our electronic services, mobile app, or website, including through technologies like cookies.
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When you enable permissions on your device to share data with our app.
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When you connect your Juan365 account to a social media profile.
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When you perform transactions using our Services.
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When you submit feedback or file a complaint.
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When you provide your personal data to us for any other reason.
This list is not exhaustive and covers common instances of data collection.
3. WHAT PERSONAL DATA DOES JUAN365 COLLECT?
The personal data we collect may include, but is not limited to:
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Name, email address, date of birth, and telephone number.
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Billing and delivery addresses.
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Payment and bank account details.
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Gender.
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Information about the device you use to access our Services.
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Data about your network and interactions with other people and accounts.
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Photos, audio, or video recordings.
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Government-issued ID or other details needed for identity verification, fraud prevention, or legal compliance.
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Marketing and communication preferences and history.
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Data on your usage, transactions, searches, orders, and interactions with content and ads on the Platform.
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Location information.
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Any other information you provide when signing up or using our Services, including data on how you engage with our content.
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Aggregated data on the content you interact with.
4. GATHERING OF NON-PERSONAL DATA
4.1 Like most websites and apps, we automatically receive information from your device when you browse our Platform, such as your IP address, browser type, operating system, device characteristics, pages visited, and times of visit. If you are logged in, this data is linked to your account. It is also used in aggregated form to understand how our site is used.
4.2 Our mobile apps may collect precise location data (via GPS, Wi-Fi, etc.) to provide location-based services, deliver relevant content, or allow you to share your location. You can disable location services through your device settings.
4.3 Similar data is sent when you watch content or ads on our Platform. Juan365 is not responsible for the content or tracking technologies used by third-party advertisers.
5. COOKIES
5.1 We and our partners use cookies and similar technologies to collect and share information to improve our Platform and Services, offer new features, and serve more relevant advertising, including remarketing. Cookies are small files stored on your device that track data about your device and how you use our Services. We may link cookie data to personal data.
5.2 You can configure your browser to refuse cookies, but this may limit your ability to use all features of our Platform.
6. HOW DO WE USE YOUR INFORMATION?
6.1 We may collect, use, disclose, and process your personal data for the following purposes ("Purposes"):
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To process your application, transactions, or communications with us or third parties via our Services.
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To manage, operate, and administer your account and use of our Services.
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To respond to your requests, complete transactions, and notify you of service issues.
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To enforce our Terms and Conditions.
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To protect the safety, rights, and property of ourselves and others.
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For identification, verification, and fraud prevention (KYC purposes).
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To enhance account security, safeguard funds, and manage risk.
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To assess your credit and risk profile.
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To provide software updates and support for our Services.
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To handle customer service, instructions, and enquiries.
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To contact you via various methods for administrative purposes related to your account.
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To enable social interactions and connections with other users on the Platform.
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For research, analysis, and development to improve our Services and your experience.
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For audits and surveys to understand our user base.
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For marketing and advertising, including sending you promotional materials about our products or those of our partners. You can unsubscribe at any time.
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To comply with legal processes, laws, or regulatory requirements.
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To produce statistics and reports for internal and legal record-keeping.
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To conduct screening or background checks as required by law or our risk management procedures.
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To audit our Services and business.
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To prevent or investigate violations of our Terms, fraud, or other misconduct.
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To respond to claims or assertions that content violates third-party rights.
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To store, host, and back up your personal data.
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In connection with a business asset transaction, such as a merger or sale.
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For any other purpose we notify you of when obtaining your consent.
7. HOW DOES JUAN365 SAFEGUARD AND KEEP CUSTOMER INFORMATION?
7.1 We implement various security measures to protect your personal data. It is stored on secure networks and is only accessible to a limited number of authorized personnel. However, no electronic storage or transmission is 100% secure, and we cannot guarantee absolute security, especially against advanced external threats. You agree to hold Juan365 harmless from liability arising from such events.
7.2 We retain personal data as required by law. We will destroy or anonymize your data when it is no longer needed for its collected purpose, for legal or business needs, or when no other legitimate interests require its retention. If you stop using the Platform, we may continue to store and use your data as per this Policy and the law. We may dispose of your data securely without prior notice.
8. DOES JUAN365 SHARE INFORMATION WITH EXTERNAL PARTIES?
8.1 We may need to transfer your personal data to third parties located in Singapore or elsewhere for the Purposes stated above. These parties process your data on our behalf or otherwise and include:
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Our subsidiaries and affiliated companies.
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Other users of the Platform for specific Purposes.
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Contractors and service providers who support our business (e.g., mailing houses, IT companies, payment processors, marketing agencies).
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Governmental or regulatory authorities.
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A successor entity in the event of a merger, acquisition, or sale of assets.
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Any other third party for a Purpose we have notified you of.
9. Accessing or Correcting Personal Data
If you have an account, you can access and correct your data through your Account Settings. If you do not have an account, submit a written request to dpo_@Juan365.com. We will need sufficient information to verify your identity and process your request. We reserve the right to refuse a correction request as allowed by law.
10. LIMITATION OF LIABILITY
10.1 To the fullest extent permitted by law, Juan365 and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from this Policy.
10.2 Juan365 is not liable for data loss or disclosure caused by: (a) your own negligence; (b) unforeseeable events or system failures; or (c) the misconduct of third parties.
10.3 You agree to indemnify and hold Juan365 harmless from any claims or losses resulting from your breach of this Policy or misuse of the Platform.
14. CONTACT US
14.1 If you have any questions or concerns about our privacy practices, please contact us at
[juan365seo10@gmail.com]